These products are custom and made-to-order so please take into consideration shipping and handling times before making your purchase (as stated in the payment policy section.)
HANDLING TIME: Processing time: 1-2 days, Ordering/Creating/Construction : Approximately 6+ weeks due to high demand (This includes the amount of time it takes to receive the supplies to create each custom styled)
SHIPPING TIME: 1-3 Days Domestic, usually 1-2 Weeks International
International buyers may be subject to import and customs fees declared at full value.
If there are any problems with the shipping please notify us. We are not responsible for items that are not picked up or returned in the mail.
By purchasing from Gypsy Wigz, you acknowledge and understand that you have read and comprehend the item details, shipping and policy information of your purchase.
All products are custom and made-to-order; once payment is received, orders cannot be cancelled or refunded. Requests to cancel your order must be made BEFORE PURCHASE ONLY. When selecting a product from Gypsy Wigz, we want you to feel confident in your decision, and if you aren't, feel free to message us in assisting you.
REfunds and Exchanges
ALL SALES ARE FINAL. If you want to return the wig you have to write us via email in 24 hours after getting the wig and ship it in a new box in 3 days at the same condition as received and provide me the tracking number. There are no returns due to restrictions and sanitary reasons.
Federal health and sanitation codes prohibit us from accepting returned items. These products are custom made items that cannot be resold.
In the unfortunate (and unlikely) event that your package was lost, damaged, or stolen en route please message us. We will try our best to replace it.
Additional policies and FAQs
If there are any custom styles that you do not see on the site and you would like to order, please inquire within-- we are up for the challenge and want to make your wig dreams come true!
When the custom order has been finished and a customer has said it is to their standard the custom wig is not acceptable for returns or refunds. Once an order has been shipped we cannot be held responsible for any damages caused by the postal service.
We are not liable for any costs that may be charged from customs or additional tax on my products once it has been shipped from us.
Feel free to email us at firstname.lastname@example.org if you have any other questions!